Frequently Asked Questions

Please feel free to ask any questions you might have. Our team will promptly respond with the answers you need. Also see the below pages.

What license covers the animations?

Relax, you’re covered. All our animations are licensed under the Creative Commons – Attribution, No Derivatives license. With this, you and anyone else are free to share, copy, and redistribute your animation through any medium, as long as the following conditions are met:

  • Attribution is given to the paper (title, authors, journal, year, DOI), as well as us at
  • The product is not modified in any way

Who designs the artwork and creates the animation?

The script is created by an academically trained science communicator, who then conceptualises visual ideas with the animation team. These professional designers then convert these concepts into reality, bringing your work to life. You can find out more by meeting the team.

When do you ask for payment?

You will be invoiced upon final approval of your animation. Our accounts team will send you an invoice via email with specific details of the service delivered. We are able to take payment via credit card or bank transfer, and we are very happy to work with your finance team to make this as smooth as possible.

Are there any hidden costs you don’t mention?

Absolutely not – what you see is what you pay for our packages. However, we may potentially apply additional charges in cases where you’d like to extend your video, make more revisions, or change the voiceover once produced. We’re always honest with you about this, so you’ll always be in the know.

Will you keep my work confidential?

Of course! We will keep your work under wraps until you are happy for us to release it to the world. Because believe us, once it’s out there, it’ll be seen. Check out our About page for further details on how we ensure this.

What type of research do you accept?

Absolutely anything you like. Whether it be quantum physics or molecular biology, our team are scientifically trained to deal with any discipline. We love a challenge, so why not put us to the test?

Why is animation important for researchers’ outreach goals?

We love this question! There are statistics which suggest over 80% of all media consumed online by 2020 will be through video and animation. This means we are delivering the most effective outreach tool, available to researchers, which we feel very passionately about. As global pressure mounts regarding budgets for government-funded research, we feel there has never been a more critical time to engage the public with effective outreach.