Inclusive communication – why is word choice important?
Meeting someone you don’t know and who is seen as an expert can be intimidating for many, so putting people at ease as soon as possible will help start an engagement right. But what is inclusive communication and why is word choice so important?
Researchers at the University of Dundee School of Life Sciences are looking at how to ensure inclusive communication by avoiding jargon and using accessible language. Taking steps such as these ensures inclusivity and helps everyone feel welcomed and valued.